Wow… never have I received such quick service on a damaged / broken electronic product!
Thursday, I called Apple to report my dead iPhone. Friday, I received a loaner unit (also an iPhone) and shipped out my broken phone for repairs in their pre-paid shipping box. Saturday (today), they received the package, diagnosed it and determined that it was indeed dead. I now have the tracking number for my replacement iPhone, which will be here Monday. It doesn’t get much better or faster than that!
