I have been on the phone for over an hour with the cable company that serves my area.
First, I tried the 800 number and talked to some lady. She wasn’t able to find the apartment complex in the computer. Umm, are you serious? It has been here for several years and odds are, someone else that lives here has cable too!
So, I try back again, talk to a different lady… same problem. I get the number for the local office and try giving them a call. No sir - you can’t even speak to someone there unless you know your extension number. Wow.
I then called the leasing office here to make sure I had the correct address… yep. I try back to the 800 number again and get put on hold for 18 minutes before I hung up. I call back a final time and ask to talk to a manager or supervisor, only to learn that they leave at 5pm. Well gee, if I had known that I wouldn’t have wasted the last hour getting absolutely nothing done…
